Visitor Guidance
All visits MUST be pre-booked through our online booking system:
https://outlook.office365.com/owa/calendar/[email protected]/bookings/
Bedroom, Marquee & Garden Visits
- Every resident can have unlimited visitors who will be able to enter the care home for regular visits in the residents bedroom (up to 2 at a time and only 2 on any one day).
- A visitor questionnaire is to be completed before coming into the Home and the visit must not take place if the visitor has/is:
- feeling unwell; even if they have tested negative for COVID-19 and are fully vaccinated and have received their booster.
- if visitors have any symptoms that suggest other transmissible viruses and infections, such as cough, high temperature, diarrhoea or vomiting, they should avoid the care home until at least 5 days after they feel better
- visitors who are not legally required to self-isolate are advised against visiting the care home (for 10 days) if they have been identified as a close contact of someone with COVID-19, unless absolutely necessary, even if they have been fully vaccinated. Where visits do take place, visitors should have received a negative LFT earlier in the day of the visit.
- been in contact with someone who is covid positive
- been instructed to self-isolate by NHS Test and Trace
- A Coronavirus Lateral Flow Test (LFT) must have been conducted on the day of the visit. These can be provided and taken at Farthings or can be taken home to conduct prior to visiting.
- It is a legal requirement for LFT’s to be logged on the government website https://www.gov.uk/report-covid19-result utilising Farthings Unique Organisation Number (UON) 10122059 and evidence of negative result MUST be seen prior to entry to the Home.
- Full PPE MUST be worn at all times throughout the visit, this includes, IIR facemask, apron and gloves all of which will be provided.
- The visitor will be escorted to the marquee or residents bedroom.
- Visitors are politely requested to maintain strict social distancing from other residents, visitors and staff at all times.
- Staff will return to escort visitors out of the Home at the end of the visiting time or visitors can press the residents call bell to request to be escorted out.
Gate, Window & Virtual Visits
- Visitors are also able to have gate, window or virtual visits but they must still be booked via the above booking link
- The resident will be ready waiting for the visit to take place at the booked time
- A face covering must be worn if conducting a gate visit and strict social distancing must still be adhered to
- During a window visit the window must remain closed
- Virtual visits will be supported by a member of staff if required
Visits Outside of the Home
- Any visits being conducted outside of Farthings MUST be discussed with the Registered Manager beforehand, this is to enable a Risk Assessment to be carried out and to establish whether any isolation will be required upon return to the Home.
