All visits MUST be pre-booked through our online booking system:[email protected]/bookings/


Bedroom, Marquee & Garden Visits

  • Every resident can nominate three ‘named visitors’ who will be able to enter the care home for regular visits (up to 2 at a time).
    • Names, addresses and phone numbers of the named visitors must be given to the Registered Manager prior to any visits taking place.
  • A visitor questionnaire is to be completed before coming into the Home and the visit must not take place if the visitor has:
    • any coronavirus symptoms; high temperature, cough or loss of taste or smell
    • been in contact with someone who is covid positive
    • been instructed to self-isolate by NHS Test and Trace
  • A Coronavirus Lateral Flow Test (LFT) must have been conducted on the day of the visit. These can be provided and taken at Farthings or can be taken home to conduct prior to visiting.
    • It is a legal requirement for LFT’s to be logged on the government website utilising Farthings Unique Organisation Number (UON) 10122059 and evidence of negative result MUST be seen prior to entry to the Home.
  • Full PPE MUST be worn at all times throughout the visit, this includes, IIR facemask, apron and gloves all of which will be provided.
  • The visitor will be escorted to the marquee or residents bedroom.
  • Visitors are politely requested to maintain strict social distancing from other residents, visitors and staff at all times.
  • Staff will return to escort visitors out of the Home at the end of the visiting time or visitors can press the residents call bell to request to be escorted out.

Gate, Window, Garden & Virtual Visits

  • Additional friends and family are able to have gate, garden, window or virtual visits but they must still be booked via the above booking link
  • The resident will be ready waiting for the visit to take place at the booked time
  • A face covering must still be worn if conducting a gate visit along with full PPE if having a garden visit and strict social distancing must still be adhered to
  • During a window visit the window must remain closed
  • Virtual visits will be supported by a member of staff if required

Visits Outside of the Home

  • Any visits being conducted outside of Farthings MUST be discussed with the Registered Manager beforehand, this is to enable a Risk Assessment to be carried out and to establish whether any isolation will be required upon return to the Home.