We are delighted to welcome relatives and friends back to Farthings to be reunited with their loved ones.

At Farthings we have many ways in which loved ones can remain in touch:

  • Marquee Visit – a face to face visit with your loved one, currently the National Government Guidance allows two nominated individuals to see a resident face to face. We require a negative LFT coronavirus test prior to coming into the home and visitors are required to wear the appropriate Personal Protective Equipment, all are provided on arrival.
  • Gate Visit – we have a gate to our rear garden and welcome visitors to meet their relatives socially distant ‘over the gate’. A face covering should be worn whilst undertaking a gate visit.
  • Window Visit – residents with external rooms can have a window visit at their bedroom should they wish. Alternatively, window visits can take place from our small sitting area on the front of the home.  Many of our residents talk to their loved ones on the telephone whilst having a window visit.
  • Virtual Visit – residents are welcome to utilise the homes iPads to have a video call with their loved ones, the staff team will support residents to do this if required.
  • Telephone – everyone is welcome to utilise the home’s phone to converse with loved ones.

All visits must be pre-booked in advanced though our easy-to-use online booking system.  Bookings can also be made through our friendly team who will make the booking on your behalf.

We are continually reviewing our visiting policies and make changes when we are able or instructed to do so, this is primarily lead by Government Guidance, Nottinghamshire County Council or Bassetlaw Clinical Commissioning Group as well as the Director of Public Health.  Our priority remains to be the safety of our residents, colleagues, and visitors alike.

Sadly, sometimes our residents may require end of life care and in these cases, we will arrange compassionate visits for close family members to take place.  We will support compassionate visits during periods of lockdowns and will do everything we can to support families during this sad time.

Should you have any queries regarding our visiting options please call our friendly team on 01777 838219 or email info@ashallcare.co.uk we look forward to seeing you soon.